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Known Issue: After upgrade to 2026 R1 customers may experience severe performance issues

Issue description

In some cases, after an upgrade to 2026 R1 version of Acumatica ERP customers notice severe performance issues across application.

Root cause

This is a known issue for all builds of the 2026 R1 version of Acumatica ERP.

Solution

Our recommendation is that while this problem may not affect each customer it is advised to postpone upgrading until we deliver a fix.

The fix for Acumatica ERP Version 2026 R1 is preliminarily planned to be included in the upcoming patches, as soon as possible.

Workaround

Contact your Acumatica support provider for further investigation of the issue. Please refer to the Reporting performance-related issues article while reporting a performance-related case to the Acumatica Support team.

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